Shipping policy

At CLAYRY, we want to make your shopping experience simple, convenient, and reliable. This Shipping Policy explains how we process and deliver orders within the United States.

Shipping Destinations

We currently ship to addresses within the United States only.

At this time, we do not offer international shipping.

Free Shipping

We offer free standard shipping on all U.S. orders.

There is no minimum purchase required to qualify for free standard shipping.

Order Processing

Orders are typically processed within 1–2 business days, Monday through Friday.

Orders placed on weekends or U.S. holidays will generally be processed on the next business day.

Total Estimated Delivery Time

Processing Time: 1–2 business days
Transit Time: 5–10 business days
Total Estimated Delivery Time: 6–12 business days (Monday to Friday)

Delivery times are estimates and may vary due to carrier delays, weather, holidays, high shipping volumes, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive tracking information when available.

Please allow some time for the tracking information to become active and update after your package has been dispatched.

Order Changes & Cancellations

You may request to change or cancel your order within 24 hours of placing it.

After 12 hours, your order may already be processing or preparing for shipment, and changes or cancellations may no longer be possible.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order.

If you notice an error, please contact us within 24 hours of placing your order. We will do our best to update the address before your order is processed or shipped.

CLAYRY may not be responsible for delivery issues caused by an incorrect or incomplete address provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact our customer service team.

We will review the available tracking information and assist you with the next steps.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us as soon as possible with your order number and clear photos of the sunglasses and packaging.

We will review the issue and help determine the appropriate solution.